FAQ

Yes. Our currently available studs are sold as a matching pair, with 6 mm round brilliant stones. Each product page has the materials and close-up images to help you choose.

Our four available pairs use lab-grown gemstones:

• Theia: white moissanite
• Athena: blue sapphire
• Aphrodite: ruby
• Persephone: black moissanite

The stones are grown rather than mined. Sapphire and ruby are varieties of corundum; moissanite is silicon carbide.

Our four available pairs are made with 925 sterling silver and an 18K gold vermeil finish (a 2.5-micron layer of gold), with four-prong settings and butterfly backs.

For specific questions about materials, contact us before ordering.

Within the United States, with free shipping on every order. Your earrings arrive in the Vault, our Prismiera jewelry box, with protective outer packaging. Full detail is on the Shipping page.

You will receive tracking by email when your order is on its way. If the tracking looks wrong or you need help with a shipment, contact us.

Yes. Contact us at care@prismiera.com or through our Contact page before your order is dispatched, and we will cancel it and refund you in full. Once it has shipped, our Refund Policy applies.

Your earrings arrive in the Vault, our Prismiera jewelry box, with protective outer packaging.

Pierced earrings are final sale for hygiene reasons. We cannot accept returns or exchanges for change of mind, fit, comfort, or preference. Damaged, defective, incorrect, or not-as-described items are covered separately below. Your rights under applicable law are not affected. See our Refund Policy for the full terms.

If your order arrives damaged, incorrect, or not as described, please contact us or email care@prismiera.com within 7 days of delivery. If you discover a defect later, contact us as soon as you notice it. Include your order number, a description, and photos of the item and packaging where available.

Keep the item and any remaining packaging while we review your claim. We may request reasonable additional information or arrange a prepaid return for inspection. Contact us before sending anything back.

For a confirmed issue, we will provide a replacement at no additional cost where one is available, or a full refund to your original payment method if a replacement is unavailable. The seven-day reporting request does not limit your rights under applicable law. See our Refund Policy.

Put them on last and take them off first. Remove them before swimming or heavy exercise, avoid harsh chemicals, and store them in the Vault jewelry box when not worn.

Clean with warm water, a little mild soap, and a soft cloth, then dry fully. Avoid steam and ultrasonic cleaners. See the Care guide for more detail.

Prismiera’s story follows five goddesses. The current collection includes Theia, Athena, Aphrodite, and Persephone. Artemis, our emerald design, is coming soon and is not yet available to order.

Meet the world behind the jewelry on our About page.

We do not run sales or promotional discounts. The price shown on each product page is our regular price.